Alastair Macmillan-Bell joins MHG with over 35 years of insurance experience.

Fort Lauderdale, Florida (May 19, 2022) – MHG Insurance, an international insurance brokerage and advisory firm, announced today the appointment of Alastair Macmillan-Bell as Group CEO of the MHG Group of Companies, effective May 23rd, and will be based in their Fort Lauderdale offices. Andrew Dudzinski, Co-Founder and former Chairman and CEO, will assume a new role as the group’s Executive Chairman.

A veteran of the insurance industry, Macmillan-Bell has over 35 years of insurance experience focusing on the marine & energy market, cruise, and travel sector, along with international maritime medical services. His past business development roles, extensive client-focused relationships, international carrier partnerships, and numerous leadership positions will contribute significantly to the ongoing success of MHG. Most recently, Macmillan-Bell served as Senior Vice President for a leading international Risk and Human Capital solutions firm.

“I am very pleased to see Alastair assume the CEO role,” said Dudzinski. “With his extensive insurance background and international experience, Alastair comes uniquely qualified for this opportunity. I’m looking forward to working with him, and we are very excited at the opportunities we have to continue accelerating our growth across our business. We will be identifying new solutions that will contribute to our current industry position to generate even greater awareness of the MHG companies, as we take full advantage of the MHG brand as a leading insurance provider in the maritime industry.”

With over 30 years of expertise in crew employee benefits to the yacht, cruise, and commercial shipping industry, MHG is known as an international market leader in this very important arena of crew health. MHG’s solutions also extend to ship repairers, entertainers, concessionaires, shore excursion operators, and tour operators. MHG has hull and P&I insurance expertise for small charter fleets and some very nuanced products for yacht charter cancellation coverage. 

“I am thrilled to join MHG and to begin working with the very talented team that is in place across our international offices,” said Macmillan-Bell. “The MHG team is at the core of what we do. Their passion is inspiring, and their dedication to serving our very valued clients is the heartbeat of the MHG companies. As I take on this new role, I look forward to using my experience and working with my new colleagues to continue the significant growth that has been achieved to date while identifying new solutions that will add economic value to all stakeholders.”

MHG has offices in the U.S. and Europe, staffed with a team of insurance specialists dedicated to delivering marine insurance solutions, and are experts in the intricacies of all different types of insurance products and the regulations they must comply with. MHG has built a culture of inclusion and continues to build on this important aspect of its business, providing colleagues with great opportunities and an exceptional work environment. MHG has been recognized as a “Best Places to Work,” has an extremely low turnover rate, and truly instills a “family” atmosphere that is embedded in the company’s fabric.

About MHG Insurance

Established in 1991 in Miami, Florida, MHG Insurance is a global insurance brokerage and consulting firm focusing on the marine industry. Through its extensive relationships with international underwriting markets, MHG develops and provides a full range of employee benefits, wellness solutions, risk mitigation programs, property and casualty insurance, and financial services, all supported by a comprehensive attention to serving our clients at the very highest standards. In the marine community, MHG is well known for its expertise in the Maritime Labour Convention (MLC 2006) and developing MLC-aligned crew insurance solutions. For more information about MHG Insurance, please visit mhginsurance.com.

DOUGLAS, ISLE OF MAN (March 24, 2022) – MHG Insurance has announced the promotion of Cathy Lane to Managing Director of the Isle of Man operation, MHG Ocean Benefits Limited. In addition to being Head of Compliance, Cathy will continue to oversee MHG’s operations throughout Europe.

Before this promotion, Cathy joined MHG in 2011 as the first full-time employee in MHG’s Isle of Man office. She was tasked with building a team that could support the company’s European clients, and due to her work ethic and success, she quickly earned the role of Director, European Operations in 2012. Alongside her daily responsibilities, Cathy is an advocate for the Isle of Man’s marine industry and serves on the Executive Committee for Isle of Man Maritime.

“Cathy has been crucial to our success in Europe,” said Andrew Dudzinski, MHG Chairman and CEO. “Since her first day here, Cathy has worked hard and displayed a level of dedication that is invaluable. The goals she has achieved make this promotion and added responsibility an easy decision for MHG. We are excited to see what she can accomplish in the future.”

“MHG has always provided a supportive environment in which anyone can flourish and I am happy to continue that tradition. “ said Cathy. “I’m grateful to the Board for their confidence and look forward to helping MHG build on the successes achieved so far.”

About MHG Insurance

Established in 1991 in Miami, Florida, MHG Insurance is an independent, global, full-service insurance brokerage and consultative facility. Through its extensive relationships with international underwriting markets, MHG develops and provides a full range of employee benefits, risk mitigation programs, property and casualty insurance and financial services all supported by comprehensive attention to service support for all of our clients. In the marine community, MHG is well known for its expertise in the Maritime Labour Convention (MLC 2006) and developing MLC-aligned crew insurance solutions. In the U.S., MHG provides group and individual employee benefits along with advice on federal regulations regarding the Affordable Care Act. For more information about MHG Insurance and the services we provide, please visit mhginsurance.com.

DOUGLAS, ISLE OF MAN (February 22, 2022) – MHG Insurance announced today the promotion of Jack Okell to Senior Analyst. In this newly created key position, Jack is responsible for collating data, conducting high- and low-level data analysis, and internal and external reporting. Jack actively works within MHG’s Lloyd’s of London coverholder operation to ensure requirements are satisfied, and to improve MHG’s delegated authority capabilities. Jack also handles International Special Risks, assisting clients with sourcing cover appropriate for their needs from both the London market and wider company markets.

Prior to this promotion, Jack joined at MHG as an intern in 2016, and quickly worked his way up to a full-time position. With this new promotion, it shows that MHG is continuing to grow, largely due to the dedication and commitment of its team members.

About MHG Insurance

Established in 1991 in Miami, Florida, MHG Insurance is an independent, global, full-service insurance brokerage and consultative facility. Through its extensive relationships with international underwriting markets, MHG develops and provides a full range of employee benefits, risk mitigation programs, property and casualty insurance and financial services all supported by comprehensive attention to service support for all of our clients. In the marine community, MHG is well known for its expertise in the Maritime Labour Convention (MLC 2006) and developing MLC-aligned crew insurance solutions. In the U.S., MHG provides group and individual employee benefits along with advice on federal regulations regarding the Affordable Care Act. For more information about MHG Insurance and the services we provide, please visit mhginsurance.com.

MHG Marks 30 Years with a Fresh New Look and Office

FORT LAUDERDALE, FL (January 19th, 2021) – MHG Insurance is marking its 30th anniversary since introducing crew benefits to the marine industry. Thirty years and over tens of thousands of captains, officers, and crew insured, MHG continues to develop crew benefit plans to make the industry a better place to work and live.

Founders, Andrew Dudzinski and John Haagensen, launched MHG after industry growth and ensuing competitive pressures, cruise lines needed new ways to attract and retain their officers and crew. Dudzinski, with a background in expatriate insurance programs, and Haagensen, a former seafarer and practicing insurance agent, saw the solution in creating and providing customized crew benefits plans. Dudzinski and Haagensen combined their extensive experience and contacts to convince the industry that seafarers are better motivated, remain more loyal, and work more safely when a benefit plan is provided as part of an employment package.

“While hesitant at first, the cruise lines listened, and once the competitive advantages were understood, benefit plans were implemented by many lines,” said Andrew Dudzinski, MHG’s Chairman and CEO. “Other marine industry sectors, such as luxury yachts and commercial shipping, followed soon after.”

Three decades on, MHG is recognized not only for developing innovative crew benefit programs for the maritime industry but also for providing liability and casualty coverage for ship repairers, contractors, entertainers, and cruise concessionaires, in addition to hull and P&I insurance for pleasure craft.

Today, MHG provides insurance solutions, insight, and advice to many of CLIA’s global member cruise lines. In 2018, MHG released a ground-breaking report on the cruise industry’s shipboard benefits provision, which has been updated and released to clients every other year. On the yacht side, MHG provides yacht crew insurance to hundreds of yachts, including 20% of the world’s top 100 largest yachts. In 2018, MHG partnered with The International Seafarers’ Welfare and Assistance Network (ISWAN) to investigate wellness issues specific to the yachting industry. The survey findings were shared with the industry and highlighted the need for mental health awareness.

“We’re so proud of the achievements and lasting impact that we have made in the marine industry,” said MHG’s Chief Revenue Officer Mark Bononi. “While we have successfully introduced and made crew benefits more mainstream in the industry, our work is not done. We will continue to be at the forefront of developing and implementing a full range of crew benefits solutions, all designed specifically for the marine industry.”

MHG has offices in the U.S. and Europe, staffed with a team of insurance specialists experienced in the marine environment, and are experts in the intricacies of all different types of insurance products and the regulations with which they must comply. In addition to the efforts to impact the industries they serve, MHG also strives to implement a culture for its employees that is second to none. From day one, they have practiced what they preach when it comes to taking care of employees and have seen the positive effects firsthand. MHG has been recognized as a “Best Places to Work,” has an extremely low turnover rate, and truly instills a “family” atmosphere that many businesses try to promote.

As part of its 30^th anniversary, MHG is also launching a new logo and moving its U.S. offices a few blocks from its current location to 1800 SE 10th Avenue, Suite 320, Fort Lauderdale, Florida 33316.

Looking ahead, MHG plans to continue to expand its reach throughout the marine industry, with the same purpose and idea they were founded on. With an updated look and new offices to call home, we can’t wait to see what’s in store.

About MHG Insurance

Established in 1991 in Miami, Florida, MHG Insurance is a global insurance brokerage and consultative facility, with a focus on the marine industry. Through its extensive relationships with international underwriting markets, MHG develops and provides a full range of employee benefits, risk mitigation programs, property and casualty insurance, and financial services, all supported by comprehensive attention to service support for all of our clients. In the marine community, MHG is well known for its expertise in the Maritime Labour Convention (MLC 2006) and developing MLC-aligned crew insurance solutions. In the U.S., MHG provides group and individual employee benefits and advice on federal regulations regarding the Affordable Care Act. For more information about MHG Insurance and the services we provide, please visit mhginsurance.com.

FORT LAUDERDALE, FL (January 6, 2020) – MHG Insurance Brokers, the cruise industry’s crew health insurance specialist, announced today the promotion of Sherry Wertz to Director, Cruise Division. In this key role, Wertz will lead MHG’s Cruise Division, one of the company’s founding departments. MHG introduced benefits to the cruise industry, making it a better place to work and live, and with this appointment will look to further advance the livelihood and well-being of those within the industry.

Prior to this appointment, Wertz was MHG’s Senior Manager, Operations, responsible for managing cruise line accounts. A veteran of the cruise industry, Wertz has more than 30 years’ experience working for various cruise lines, concessionaires, and other companies supporting the industry. Wertz joined MHG in 2016.

Wertz will report to Mark Bononi, MHG’s Chief Revenue Officer, and will be supported by Kelly Morris, Claims Specialist.

“Sherry is a pleasure to work with and is a great fit for this role,” said Bononi. “With her dedication to service and compassion for the crew, Sherry truly epitomizes the MHG spirit.”

While MHG’s focus was initially on captains, officers, and crew, the company has enjoyed continuous growth and has since grown into a multi-discipline marine insurance brokerage and adviser. This year, the company will mark its 30th anniversary with the release of a new company logo, social media campaign, and celebrations later in the year.

About MHG Insurance Brokers

Established in 1991 in Miami, Florida, MHG Insurance Brokers is an independent, global, full-service insurance brokerage and consultative facility. Through its extensive relationships with international underwriting markets, MHG develops and provides a full range of employee benefits, risk mitigation programs, property and casualty insurance and financial services all supported by comprehensive attention to service support for all of our clients. In the marine community, MHG is well known for its expertise in the Maritime Labour Convention (MLC 2006) and developing MLC-aligned crew insurance solutions. In the U.S., MHG provides group and individual employee benefits along with advice on federal regulations regarding the Affordable Care Act. For more information about MHG Insurance Brokers and the services we provide, please visit mhginsurance.com.

From today, professional yacht crew anywhere in the world will be able to access 24-hour support via Yacht Crew Help, a new helpline launched by the International Seafarers’ Welfare and Assistance Network (ISWAN).

Despite the many benefits of working on board a superyacht, the challenges of working away from home for long periods and living in close quarters with colleagues can become overwhelming. In a 2018 survey of superyacht crew, ISWAN found that 82% of superyacht crew experienced low crew morale sometimes, often or always, and 55% of female respondents found accessing mental health care to be an occasional or regular challenge.

Prompted by these findings, ISWAN set up a steering group of representatives from across the superyacht industry and collaborated to develop Yacht Crew Help – a free, confidential, multilingual helpline for professional yacht crew. Whatever problem someone is facing, wherever they are in the world, Yacht Crew Help will be available 24 hours a day, 365 days a year, to provide guidance and support. The helpline is run by ISWAN, a charity which promotes the welfare of seafarers working in all sectors of the maritime industry. The helpline officers are trained in counselling skills, suicide risk assessment and providing emotional support to crew all over the world, and the team is connected with a wide range of organisations to help yacht crew find further support.

ISWAN’s Executive Director Roger Harris said: ‘Although the superyacht industry can be glamorous, the demands on crew are very high and living in your workplace away from loved ones can be tough. With Yacht Crew Help, we want to make sure that men and women working on superyachts can easily access the support available to them worldwide whenever they need it – free of charge, day or night. We are incredibly grateful to all of our partners for helping us develop a service tailored to professional yacht crew and their specific needs.’

Captain Brendan O’Shannassy, President of the ISS Captain’s Committee and one of the key members of the Yacht Crew Help steering group, said: ‘The most valuable component of the superyacht industry are the crews. Yacht Crew Help will be key to educating and supporting yacht crew as they strive to deliver the excellence demanded by the industry. ISWAN are a highly credible non-commercial entity to provide this support without crew having any concern of commercial compromise when raising personal concerns.’

Crew members, whether they are currently on board or ashore, can currently contact Yacht Crew Help via three different contact methods:

Telephone: +44 (0)20 3713 7273 (a call back can be requested via the Yacht Crew Help website)

E-mail: help@yachtcrewhelp.org

Live Chat: via www.yachtcrewhelp.org

A range of information, guidance and resources on issues affecting yacht crew is available on the Yacht Crew Help website at www.yachtcrewhelp.org, including mental health and wellbeing, bullying and harassment, sexual assault, substance misuse and employment concerns.

Yacht Crew Help would not be possible without the support and guidance of a number of key companies and organisations: Y.CO (Official yachting partner); Bond Technology Management & Consultancy (Primary partner); Burgess (Gold sponsor); MYBA (Gold sponsor); LYBRA (Gold sponsor); The Professional Yachting Association; Nautilus International; wilsonhalligan; MHG Insurance Brokers; United Advisers Marine; Yotspot; AYSS; Yachting Matters; Superyacht Charities; Impact Crew; International Superyacht Society; and Superyacht Services Guide.

For more information about Yacht Crew Help, please contact ISWAN’s Project Manager, Caitlin Vaughan: caitlin.vaughan@iswan.org.uk.

ENDS

NOTES TO EDITORS

International Seafarers' Welfare and Assistance Network (ISWAN): A charity and membership organisation which works to promote and support the welfare of seafarers all over the world. The free, 24-hour, multilingual helpline, SeafarerHelp, is one of the direct welfare services that ISWAN provides to seafarers. Others include relief funds for seafarers and their family members in need and a range of health information resources. ISWAN works with companies, unions, governments, welfare organisations and ports for the implementation of the ILO Maritime Labour Convention, 2006. ISWAN supports those who establish and provide welfare facilities and services in port and on ships. ISWAN is funded by membership subscriptions, grants from foundations, sponsorship and earned income. For more information, visit www.seafarerswelfare.org.

FORT LAUDERDALE, FL (September 29^th, 2020) – MHG Insurance Brokers announced today that Celene Good has joined the team as a Staff Accountant. In this role, Good will provide assistance to our Accounting Department.

Good joins MHG with over 15 years of accounting experience. Good previously worked as a Staff Accountant at a facilities & property management services company, and more recently an Accounting Assistant at a landscape and design company in South Florida. She graduated from Liberty University with a Bachelor of Science in Accounting in 2013.

“Celene is an experienced Accountant whose skills and expertise are needed as MHG continues to grow,” said Katherine Pajor, MHG’s Chief Financial Officer. “Her experience with accounting software made her a logical candidate. Her presence will help us to expand the roles of others, allowing us a greater opportunity to achieve our internal goals.”

MHG Insurance Brokers has been providing insurance guidance and solutions since 1991. The company has established an unrivalled reputation for providing quality insurance products that meet clients’ coverage requirements and budget.

About MHG Insurance Brokers

Established in 1991 in Miami, Florida, MHG Insurance Brokers is an independent, global, full-service insurance brokerage and consultative facility. Through its extensive relationships with international underwriting markets, MHG develops and provides a full range of employee benefits, risk mitigation programs, property and casualty insurance, and financial services all supported by comprehensive attention to service support for all of our clients. In the marine community, MHG is well known for its expertise in the Maritime Labour Convention (MLC 2006) and developing MLC-aligned crew insurance solutions. In the U.S., MHG provides group and individual employee benefits along with advice on federal regulations regarding the Affordable Care Act. For more information about MHG Insurance Brokers and the services we provide, please visit mhginsurance.com.

To say that the past couple of months have been stressful would be an understatement. With what is currently going on in the world, stress, depression, anxiety, and other mental health issues have been affecting seemingly everyone to an extent. Fear of the unknown and what tomorrow may hold, loss of jobs and income, closing of schools, and being forced to stay indoors are all factors in what is likely affecting most people. Unfortunately, we are no experts on the trajectory of this pandemic, so we can’t say when or if things will be getting back to normal, but when it comes to your mental health, don’t wait for when or if, do it now!

Your mental health is just as important as your physical health, and with so many factors that may be affecting it out of your control, it is incredibly important to take control of your situation and make the best of it. There are several things you can be doing every day to help you stay strong mentally and keep from experiencing common issues such as anxiety and depression. Now, these tips should not be used instead of prescribed medication, and it is important to mention that if you are finding that nothing is helping you with your issues, to seek medical advice about how you can help yourself.

Meditate

I know what you are thinking, not everyone can sit in a quiet room for an extended time with the kids home from school and having to help them with their online studies, but it is important for you to be able to be alone with your thoughts. According to Everyday Health, “research suggests even brief meditation sessions can make a difference in managing stress” Try to take some time for yourself, relax, focus on your breathing, and clear your mind, you will be amazed at how good feel after the fact.

Exercise

While most people think of the physical benefits that exercising can have on your body, not many think of the mental benefits too! When you exercise, your body naturally releases hormones that make you feel good. In addition to the natural feeling, exercising will make you feel better about yourself, whether accomplishing a goal, looking better in the mirror, or just feeling better overall, having daily physical activity is crucial to your overall mental health. Exercise can directly impact depression and anxiety, as stated in this article from the Help Guide, a good place to visit for tips and help with mental wellness.

Sleep

Sleep is something that most people don’t get enough of. How many hours do you sleep every night? Did you know that during sleep is when your body recovers and heals itself? Maybe if you thought of it that way, you would make sure you got a full night! In fact, this recent Harvard study talks about how sleep deprivation and sleep disruption can negatively impact your mental health.

Go Outside

Many of us are stuck at home and forced to stay indoors, but if you are able to go outside, take advantage! Vitamin D is great for your overall health! Take a walk around your neighborhood or relax in the backyard. Catch some rays and let nature help brighten you up. Research even shows the positive impact of outdoor activity on your overall mental health. Read more about it here!

Stay Busy

If you are staying home through all of this, and find yourself bored, find something to do to keep yourself busy! Whether reading books, working on home projects, doing some spring cleaning, or taking this time to work on you, it is important to stay busy, and keep your focus on something.

Mental Health and Wellness is important for everyone, especially if you are a seafarer who may not have access to the help and assistance programs that those who aren’t at sea do. If you are a seafarer and need some help, check out SeafarerHelp, a free, confidential, multilingual helpline for seafarers and their families, available 24 hours per day, 365 days per year!

With the spread of COVID-19 causing global concern, rest assured that all of us at MHG are here and ready to answer your insurance questions and concerns relating to the virus. For specific information on how COVID-19 affects your insurance coverage, please call us or visit your insurance carrier’s website.

FORT LAUDERDALE, FL (SEPTEMBER 5, 2019) – MHG Insurance, the cruise industry’s authority on crew benefits, has released the 2019 Cruise Industry Benefits and Trends Report. The report provides a glimpse into the benefits provided to officers and crew at some of the world’s leading cruise lines.

At the center of the report is the highly anticipated benefits matrix which contains a snapshot of what the cruise industry is doing today in terms of benefits provision. The matrix examines four categories including: medical insurance, disability insurance, life insurance, and retirement savings. Coverage details for each benefit are highlighted and lists which group receives them - all in an anonymous format.

Topical articles and trends affecting the industry, such as the anticipated growth across all segments and the introduction of LNG technology and the possible impact on crewing, are also profiled. Guest contributors, Paul Morter, founder of UK based Block 524, takes an in-depth look at retirement savings plans and their importance in a successful attraction and retention strategy while Caitlin Vaughan, Project Manager at the International Seafarers’ Welfare and Assistance Network (ISWAN), discusses crew mental health at sea.

“Staff attraction and retention set the most successful cruise lines apart from the rest,” said Lyall Duncan, MHG’s Cruise Division Director. “Seafarers may have been plentiful in the past, but with the recent and continued expansion over the next several years, it may prove harder to find and keep qualified officers and crew. We’re pleased to be able to provide our clients with this report so that they can determine which benefits and perks are necessary to be competitive.”

MHG Insurance continues to be at the forefront of developing innovative insurance solutions and products to meet the changing needs of the cruise industry, businesses, and individuals around the world. To receive a copy of the Cruise Industry Benefits and Trends Report or to schedule an appointment to review the report and discuss your benefit strategy, please contact MHG Insurance at +1 954-828-1819 or pr@mhginsurance.com.

About MHG Insurance

Established in 1991 in Miami, Florida, MHG Insurance is an independent, global, full-service insurance brokerage and consultative facility. Through its extensive relationships with international underwriting markets, MHG develops and provides a full range of employee benefits, risk mitigation programs, business insurance and financial services all supported by comprehensive attention to service support for all of our clients. In the marine community, MHG is well known for its expertise in the Maritime Labour Convention (MLC 2006) and developing MLC-aligned crew insurance solutions. For more information about MHG Insurance and the services we provide, please visit mhginsurance.com

Each year at SeaTrade we reminisce about how much cruising has grown since its inception, but this year, the industry is on the cusp of one of its most massive growth spurts yet. In addition to the ongoing and constant introduction of new tonnage by the mass market heavyweights, this year multiple new players are about to introduce ships into service in the premium, luxury and expeditionary cruise sectors. Cruising always offered different options to the public however the pending industry growth and expansion of riverboats, luxury, expedition and other cruise experiences means that the future of cruising is all about diversity.

The technology, innovation and imagination of the industry continues to startle and amaze. Cruising has moved beyond baked Alaska, buffets and shuffleboard to tattoos, rollercoasters and polar expeditions! Indeed, today a cruise exists to suit every preference and (almost) no destination is out of reach. The wealth of cruising options available to the public is immense. Big ship, medium ship or small ship? Alaska, Asia, Europe, Galapagos, Antarctica or a world cruise? Family fun, reunion or romantic getaway? Theme cruises? Broadway and Vegas style entertainment? The cruise industry continues to diversify and grow and so does the consuming public’s choices and options for cruise experiences.

Notwithstanding all the enticing bells, whistles, gimmicks and innovations, every new cruise ship still requires officers and crew to serve its guests and safely operate the vessel. As cruise industry technology continues to advance, the need for certain specialized training amongst the crew increases. Training and investing time to educate crew is not an inexpensive matter. For every new LNG powered vessel and innovative technologies in bow thrusters, propulsion & emission systems mean additional training and certification amongst the crew is needed. The newest generation of cruise ships crosses the spectrum of small mega-yachts to multi-thousand passenger-ships akin to a small city. For a seafarer, this diversity implies totally different work spaces, conditions and operations, thus different training.

With the expansion of the luxury sector, this creates a demand for crew that can provide superior service. Luxury brands tend to attract a repeating loyalty base of customers who acknowledge and expect consistent superior service. Many luxury operators focus on the guest-crew ratio, aspiring towards one crew member per paying guest. However, this means that these seafarers must often do multiple tasks to make up for the lack of other crew. Not every crew member is capable of delivering high-end 5- or 6-star service. To this end many luxury operators have their own schools or programs devised to provide specialized service training for certain crew to meet the high demands of its customers.

Perhaps the biggest pending expansion in the cruise industry is within the expedition sector. Traditionally these types of voyages were entirely destination driven but bare bones minimal so far as service and cuisine. The new expedition ships boast 5- and 6-star service complete with helicopters, submarines, decompression chambers and expedition leaders. The high degree of technology, service & innovation encompassed in these new vessels combined with specialized polar navigation rules and remote, isolated and longer itineraries implies a further need for specialized training and certification amongst crew.

All the above implies that as the cruise industry continues to grow and diversify the training and education of seafarers will also diversify and as a result continue to be more complex and costly. Accordingly, cruise operators should look to protect the substantial investments they are making in their crew in order to train them for these diverse cruise experiences. The LNG engineer, the personal butler and the expeditionary team leader are all seafarers, each with a unique skill set relative to the vessel they are employed on. Having to replace any of these jobs can be challenging. Accordingly, each of these crewmembers should be viewed as an asset to be protected and retained.

As part of any employee retention strategy, the offering of employee benefits should be highly considered. Indeed, many existing cruise companies have taken their obligations under the Maritime Labour Convention (2006) seriously and already provide some crew with a basic benefit package that includes insurance and retirement account(s). The new entrants into cruising should definitely take note. The diversification of the industry will require diversification of crew. Competition for competent and diverse crew will only increase over time but providing a menu of benefits to your crew can help to ensure that they remain happy in the job, and able to contribute to the company’s future successes.

MHG offers a diverse package of benefits for seafarers. Come and see us at Seatrade, Booth 2349!