5 Things Every First-Time Cruise Crew Member Forgets

Posted February 24 2026


Cruise ship docked at port as new crew members prepare for their first contract at sea.

5 Things Every First-Time Cruise Crew Member Forgets (Besides Their Passport).

You have signed the cruise crew member contract, cleared your medicals, and the flight is booked. The excitement of joining a cruise ship is a unique high, but living onboard is vastly different from a vacation. Whether you’re working in the galley, on deck, or on the bridge, the first 48 hours are a whirlwind of safety drills, ship orientations, and meeting new colleagues. While you may have the basics, several insider essentials are often overlooked. Going beyond the standard packing list can make ship life manageable and help you focus on your new career.

At MHG Insurance, we have spent over three decades providing specialized insurance solutions for the cruise industry. Before joining MHG, I worked in various positions onboard. I understand the lifestyle and the specific risks and requirements that come with working on a cruise ship. Here are my essentials for a first-time cruise crew member:

1. Your Insurance Documentation

Understanding your insurance coverage should be high on your to-do list. The first step is knowing exactly what coverage is included in your contract. Do you have a full-time health insurance plan you can use while working onboard and when you’re signed off, including doctor visits, preventative care, and emergencies? Do you only have vacation coverage that applies to accidents and illnesses while you’re signed off? Or are you covered for accidents and illnesses that happen onboard? Knowing the type of coverage you have is critical to avoiding surprises and making sure you can access care when you need it. Understanding these details ahead of time helps ensure a smoother insurance experience.

My tip: As soon as you receive your insurance information, whether it’s just before joining the ship or shortly after you come onboard, take time to review your coverage. Understanding what’s included can help prevent unnecessary stress later. Download the insurer’s app, if available, and set up your account. Keep both digital and printed copies of your ID card and important documents easily accessible. And if anything is unclear, ask questions.

2. A Non-Surge Protected Power Strip

Ship cabins are notorious for having very few outlets, often located in inconvenient spots. We live in a multi-device world where you want to charge a phone, laptop, headphones, and perhaps a tablet all at once. According to The Points Guy , many newer ships are improving their outlet situation, but older vessels remain sparse in the power department, and crew cabins will not be the first to be upgraded.

When picking a power strip, it must be a non-surge-protected model. Surge protectors are a major fire safety hazard on ships and will be confiscated by security during boarding. Always review your cruise line’s specific policy and follow any guidance they provide before packing.

3. Magnetic Hooks and Organizers

Most cabin walls are metal, and shared space is scarce. Crew often overlook vertical storage. Magnetic hooks reduce clutter by getting everyday items off limited surfaces. These sturdy magnets turn cabin walls into customizable storage for your gear.

While you’re planning and organizing, think carefully about your luggage. Hard-sided suitcases are popular, but they do not always compress enough to fit into tight crew cabin storage. Soft-sided luggage or durable duffel bags can be a more practical option, as they are easier to maneuver and store in limited spaces.

4. Comfort Items and Self-Care

Sure, the ship has a pharmacy, but it might not carry your specific preferred brand of cold medicine, blister pads, or vitamins. And if you’re traveling overseas, you can’t always find the things you love (U.S. crew might love Neosporin , while U.K. crew crave Boots products ). Pack a small wellness bag with your favorite brands. For those working in the galley, a high-quality hand salve is a must. For deck crew, specialized sunscreen is essential. For almost everyone, good insoles are helpful.

Beyond medicine, do not forget items that help you sleep, such as an eye mask or earplugs. Bringing a special blanket or your own pillowcase can make a sterile cabin feel like home. Also, consider a dedicated laundry bag to keep your personal items separate from other crew members’ gear when using shared facilities.

5. Offline Entertainment and Life Admin Access

Crew wifi can be unreliable, especially during sea days or long ocean crossings. While the industry is seeing a shift toward faster satellite systems like Starlink, Cruise Industry News highlights that staying connected can still be a challenge depending on the ship and itinerary.

We are used to streaming on demand, but download your favorite playlists, movies, books, and podcasts before you board. Also, ensure offline access to essential documents, such as bank details and your insurance ID card. You don't want to be stuck waiting for a signal when you need important information.

Bonus Points: Leave Space

One of the biggest perks of a cruise crew member is the travel it affords. Do not underestimate the space you will need for the items you pick up in different ports. It is easy to underestimate how much you will fall in love with locally sourced goodies, so consider packing a small, foldable bag to handle the extra load.

And finally, YOUR PASSPORT!

Of course, I started by saying you probably have the basics, but I should probably reiterate: don’t forget your passport and all the documentation you were advised to bring when you signed your cruise crew member contract.

Success on your first contract is not just about being ready to do the job; it is about being fully prepared for life at sea. Arriving organized, informed, and self-sufficient allows you to focus on your responsibilities from day one and adapt more smoothly to your new environment. Good luck and remember to enjoy yourself!

Curious about what life is really like onboard a cruise ship? Check out my previous blog, What It’s Like to Work on a Cruise Ship , for a closer look at what to expect before you ever step onboard. And, if you need help understanding your health insurance, I’m here to help: +1 954 828 1819.

Callouts

Pro Tip: Always check your specific cruise line’s prohibited items list before buying a power strip, as some lines have banned all extension cords regardless of surge protection.
Don’t Forget: Save a digital screenshot of your insurance ID card to your phone’s favorites folder so you can find it instantly, even without an internet connection.

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